Shipping policy
Terms covering how orders for laboratory reference materials are packed, dispatched and delivered.
Destinations
Meridian Research ships within the United States. Orders are accepted from research institutions, laboratories and qualified professionals only.
Dispatch timing
Dispatch windows and carrier cut-off times are confirmed on the order confirmation email. Published cut-off time — to be supplied
Packing
Lyophilized material is shipped in sealed vials inside protective packaging. Where a lot requires temperature control during transit, insulated packing is used and noted on the packing list.
Rates
Shipping is charged at a flat rate at checkout and is not applied to orders above the threshold shown in the cart. The applicable amount is always displayed before payment.
Delivery issues
Report a damaged, delayed or missing shipment through the contact page within five business days of the carrier's recorded delivery date so we can open a claim.